Hi,
My Macbook 2012 Pro has been running a lot slower lately. I've upgraded RAM to 8GB and it's not making a difference. Still plenty of space on my hard drive too.
I downloaded Etrecheck to run a scan and it's come up with failing hard drive as a major issue. I wanted to ask if anyone could take a look at the report below and let me know if installing an SSD will fix the issues I'm having or if it's worth getting a new Mac.
Any help would be appreciated.
EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-05-22 18:56:19 Download EtreCheckPro from http://etrecheck.com Runtime: 10:16 Performance: Poor Problem: Computer is too slow
Major Issues: Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
Failing hard drive - This machine has a hard drive that appears to be failing.
Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.
Small backup drive - Time Machine backup drive is too small.
High battery cycle count - Your battery may be losing capacity.
Apps crashing - There have been numerous app crashes.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
Kernel extensions present - This machine has kernel extensions that may not work in the future.
Hardware Information: MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
8 GB RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1333
BANK 1/DIMM0 - 4 GB DDR3 1333
Battery: Health = Normal - Cycle count = 1411
Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives: disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB (270.34 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes: disk1 - Macintosh HD
498.88 GB (270.34 GB used, 231.37 GB available, 228.28 GB free)
Journaled HFS+
Mount point: /
Encrypted
disk3s1 - F*******o
828 MB (809 MB used, 20 MB free)
Mac OS Extended
Disk Image
Mount point: /private/tmp/dmg.C75KrE
Owners enabled: No
Read-only: Yes
disk4s2 - F*********************r
46 MB (46 MB used)
Mac OS Extended
Disk Image
Mount point: /private/tmp/dmg.3Uw92J
Owners enabled: No
Read-only: Yes
disk5s2 - M******X
14 MB (7 MB used, 7 MB free)
Mac OS Extended
Disk Image
Mount point: /private/tmp/dmg.5xzL4Z
Owners enabled: No
Read-only: Yes
Network: Interface usbmodem1d112: Android 2
Interface usbmodem1a122: Android
Interface SAMSUNG_MDM: SAMSUNG Modem
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en4: iPad
Interface en5: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software: macOS High Sierra 10.13.6 (17G11023)
Time since boot: About 4 hours
Notifications: EtreCheckPro 2.app
one notification
CleanMyMac X.app
one notification (one scheduled)
Security: Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple and CleanMyMac
Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist
Executable: /Applications/Adobe Reader.app/Contents/MacOS/UpdateAdobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Details: Close match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist
Executable: ~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app --args -scheduled
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
Details: Exact match found in the whitelist - probably OK
Running app: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word -psn_0_397409
Running app: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app/Contents/MacOS/Microsoft AU Daemon
Login Item: /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app
Plugin: /Library/Internet Plug-Ins/Default Browser.plugin
Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin
Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
Plugin: /Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin
Plugin: /Library/Audio/Plug-Ins/HAL/FPAudioDriver.driver
Apps: 22
32-bit Applications: 76 32-bit apps
Kernel Extensions: /Library/Application Support/Symantec/AntiVirus
[Not Loaded] SymAPComm.kext (12.10.2f7 - SDK 10.6)
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/Contents/Resources
[Not Loaded] FileSecurity.kext (2.10 - SDK 10.6)
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Contents/Resources
[Not Loaded] SymFirewall.kext (5.7 - SDK 10.6)
/Library/Extensions
[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)
[Not Loaded] NIUSBGuitarRigMobile.kext (Native Instruments GmbH, 2.6.0 (R82) - SDK 10.8)
[Not Loaded] NIUSBAudioDriver.kext (Native Instruments GmbH, 2.6.0 (R82) - SDK 10.8)
[Loaded] Saffire.kext (TC Applied Technologies, 4.3.0 - SDK 10.8)
/System/Library/Extensions
[Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.18 - SDK 10.6)
[Loaded] SymInternetSecurity.kext (5.4 - SDK 10.6)
[Loaded] SymIPS.kext (3.10)
[Loaded] SymPersonalFirewall.kext (5.7)
System Launch Agents: [Not Loaded] 16 Apple tasks
[Loaded] 164 Apple tasks
[Running] 114 Apple tasks
System Launch Daemons: [Not Loaded] 39 Apple tasks
[Loaded] 175 Apple tasks
[Running] 113 Apple tasks
[Killed] 10 Apple tasks
Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2014-01-15)
Launch Daemons: [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-01-15)
[Loaded] com.apple.aelwriter.plist (Apple - installed 2013-10-20)
[Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-24)
[Loaded] com.apple.qmaster.qmasterd.plist (Apple - installed 2010-08-26)
[Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-05-22)
[Loaded] tc.tctechnologies.Saffire.plist (TC Applied Technologies - installed 2015-12-21)
User Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2014-01-15)
[Not Loaded] com.adobe.ARM.***.plist (? 0 - installed 2018-10-07)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12)
[Not Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2015-05-03)
[Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-05-22)
[Running] com.spotify.webhelper.plist (Spotify - installed 2020-04-08)
User Login Items: [Loaded] AdobeResourceSynchronizer (? - installed 2013-09-05)
Application
/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app
[Running] CIJSULAgent (Canon Inc. - installed 2020-05-14)
Modern Login Item
/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app
[Running] CIJSUAgent (Canon Inc. - installed 2020-05-14)
Modern Login Item
/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app
[Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2020-05-14)
Modern Login Item
/Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app
[Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-05-22)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app
[Not Loaded] Autoupdate (MacPaw Inc. - installed 2020-05-22)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app
[Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-05-22)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app
[Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-05-22)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app
[Running] Google Chrome (Google, Inc. - installed 2020-05-08)
Application
/Applications/Google Chrome.app
[Running] iTunesHelper (Apple - installed 2019-01-25)
Application
/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
[Not Loaded] HP Device Monitor (HP Inc. - installed 2018-09-16)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
[Running] SpeechSynthesisServer (Apple - installed 2020-02-18)
Application
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app
Internet Plug-ins: Default Browser: (? - installed 2019-10-16)
AdobePDFViewer: 11.0.04 (? - installed 2018-09-16)
AdobePDFViewerNPAPI: 11.0.04 (? - installed 2018-09-16)
User Internet Plug-ins: ZoomUsPlugIn: 4.6.7 (18176.0301) (Zoom Video Communications, Inc. - installed 2020-03-23)
Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-02-18)
BridgeAudioSP: 4.69.2 (Apple - installed 2020-02-18)
iSightAudio: 7.7.3 (Apple - installed 2020-02-18)
AppleAVBAudio: 683.1 (Apple - installed 2020-02-18)
DVCPROHDAudio: 1.3.2 (Apple - installed 2015-01-12)
EcammAudioLoader: 1.0.4 (? - installed 2019-10-22)
FPAudioDriver: 1.0 (? - installed 2019-10-30)
SBVirtualMic: 1.1.0 (Screaming Bee Inc - installed 2019-12-18)
BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-02-18)
AirPlay: 2.0 (Apple - installed 2020-02-18)
Time Machine: Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB - Disk used: 270.60 GB
Destinations:
New [Local] (Last used)
Total size: 499.76 GB
Total number of backups: 2
Oldest backup: 2017-10-21 23:31:21
Last backup: 2017-10-22 18:24:39
Performance: System Load: 2.08 (1 min ago) 1.80 (5 min ago) 1.89 (15 min ago)
Nominal I/O speed: 1.69 MB/s
File system: 86.72 seconds
Write speed: 24 MB/s
Read speed: 23 MB/s
CPU Usage Snapshot: Type Overall System: 8 %
User: 22 %
Idle: 70 %
Top Processes Snapshot by CPU: Process (count) CPU (
Source -
Location)
Google Chrome Helper (Renderer) (16) 32.64 % (Google, Inc.)
system_profiler (2) 27.04 % (Apple)
trustd (4) 19.10 % (Apple)
Google Chrome 12.10 % (Google, Inc.)
WindowServer 8.12 % (Apple)
Top Processes Snapshot by Memory: Process (count) RAM usage (
Source -
Location)
Google Chrome Helper (Renderer) (16) 1.71 GB (Google, Inc.)
kernel_task 930 MB (Apple)
EtreCheckPro 521 MB (Etresoft, Inc.)
mds_stores 417 MB (Apple)
system_profiler (2) 335 MB (Apple)
Top Processes Snapshot by Network Use: Process Input /
Output (
Source -
Location)
mDNSResponder 431 KB / 79 KB (Apple)
apsd 13 KB / 27 KB (Apple)
netbiosd 22 KB / 5 KB (Apple)
SystemUIServer 0 B / 152 B (Apple)
softwareupdated 0 B / 0 B (Apple)
Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (
Source -
Location)
Google Chrome Helper (Renderer) (16) 13 (Google, Inc.)
WindowServer 7 (Apple)
Google Chrome Helper (GPU) 5 (Google, Inc.)
Google Chrome 5 (Google, Inc.)
mds 2 (Apple)
Virtual Memory Information: Physical RAM: 8 GB
Free RAM: 1.74 GB
Used RAM: 4.16 GB
Cached files: 2.11 GB
Available RAM: 3.84 GB
Swap Used: 39 MB
Software Installs (past 30 days): Install Date Name (
Version)
2020-04-30 Inkjet Extended Survey Program (5.2.0)
2020-04-30 Canon IJ Printer Driver (16.40.1)
2020-04-30 Canon IJScanner15f (4.1.3)
2020-04-30 Canon IJ Scan Utility2 (2.3.6)
2020-04-30 Canon IJ Scan Utility Lite (tcsh 6.18.01 (Astron) 2012-02-14 (x86_64-apple-darwin) options wide,nls,dl,bye,al,kan,sm,rh,color,filec)
2020-04-30 Canon IJ Network Tool (4.7.2)
2020-04-30 UserRegistration (1701)
2020-04-30 On-screen Manual (2.2.2)
2020-04-30 My Image Garden V364 (364)
2020-04-30 Quick Menu (2.8.2)
2020-04-30 Canon Inkjet Printer Software Update (3.4)
2020-05-07 MorphVOX (1.0)
2020-05-15 XProtectPlistConfigData (2121)
2020-05-15 MRTConfigData (1.60)
Clean up: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist
~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app
Executable not found
Diagnostics Information (past 7-30 days): 2020-05-22 18:47:07 qmasterd - Crash (20 times)
Executable: /ussbin/qmasterd
Details:
dyld: launch, loading dependent libraries
2020-05-22 18:34:31 Google Chrome.app - Hang
Executable: /Applications/Google Chrome.app
2020-05-22 18:34:18 Microsoft Word.app - Hang
Executable: /Applications/Microsoft Office 2011/Microsoft Word.app
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